St. Francis Hospital

About

St. Francis Hospital, located at 34515 9th Ave S in Federal Way, Washington, serves as a local general hospital providing emergency and inpatient medical care. The facility operates an emergency department and various clinical units, including intensive care, to address a wide range of patient health needs. As a community-based medical center, it functions as a primary point of access for residents seeking diagnostic testing, urgent medical intervention, and specialized inpatient support. Patient experiences at St. Francis Hospital vary significantly, reflecting the complex nature of hospital operations. Some patients report receiving compassionate, thorough, and professional care from dedicated nursing and medical staff who take the time to explain treatment plans and ensure patient comfort. Conversely, other visitors have expressed concerns regarding communication gaps, wait times, and inconsistencies in the quality of service and facility maintenance. With a Google rating of 4.0 out of 5 based on over 1,700 reviews, the hospital remains a central, albeit frequently debated, fixture in the Federal Way healthcare landscape, where the quality of the patient experience often depends on the specific department and the individual staff members involved.

What clients say

Patient experiences at St. Francis Hospital are highly polarized, with some reporting exceptional, compassionate care while others describe significant issues with staff conduct, discharge planning, and administrative processes. While specific nurses and doctors are frequently praised for their attentiveness, many reviewers express frustration regarding poor communication, long wait times, and perceived negligence.

Opening hours

Friday

Open 24 hours

Monday

Open 24 hours

Sunday

Open 24 hours

Tuesday

Open 24 hours

Saturday

Open 24 hours

Thursday

Open 24 hours

Wednesday

Open 24 hours

Contact

• 34515 9th Ave S, Federal Way, WA 98003
• (253) 944-8100
• www.vmfh.org/our-hospitals/st-francis-hospital