Virginia Mason Medical Center

About

Located at 1100 9th Ave in Seattle, Virginia Mason Medical Center serves as a prominent healthcare provider on First Hill. The facility offers a wide range of medical services, including emergency care, surgical procedures, and specialized treatments in areas such as neurology and oncology. Patients often highlight the dedication and skill of the medical providers, nurses, and surgeons, frequently praising the compassionate care they receive during their clinical visits and recovery periods. However, the patient experience at the center is often described as a tale of two different organizations. While many report high-quality, integrated medical care and successful outcomes, others have expressed significant frustration regarding the administrative side of the institution. Common concerns include difficulties with the billing department, challenges in scheduling appointments, and frustrations following recent operational changes and system transitions. While the clinical teams are frequently commended for their professionalism and expertise, the administrative hurdles—ranging from communication issues to long wait times—remain a notable point of contention for those navigating the system.

What clients say

Patients consistently praise the high quality of medical care, surgical expertise, and compassionate clinical staff. However, many report significant frustration with administrative inefficiencies, particularly regarding billing, scheduling, and long wait times for check-in.

Opening hours

Friday

Open 24 hours

Monday

Open 24 hours

Sunday

Open 24 hours

Tuesday

Open 24 hours

Saturday

Open 24 hours

Thursday

Open 24 hours

Wednesday

Open 24 hours

Contact

• 1100 9th Ave, Seattle, WA 98101
• (206) 624-1144
• www.vmfh.org/our-hospitals/virginia-mason-medical-center