bttn
Medical supply store · Seattle
415 1st Ave N #9040, Seattle, WA 98109
About
Located at 415 1st Ave N in Seattle, bttn operates as an online medical supply store. The company provides a digital platform where customers can browse and purchase various medical products, with some users noting the convenience of viewing pricing directly on the website without needing to create an account. Customer experiences with the business have been notably polarized. Some clients report a seamless purchasing process, highlighting helpful interactions with account executives and efficient delivery times. Conversely, other customers have expressed significant frustration regarding order fulfillment, citing issues with items listed as in-stock that were later identified as back-ordered. These reports often mention challenges in reaching support staff for updates or refunds, leading to a wide range of feedback regarding the reliability of the service. With a current rating of 3.0 out of 5 stars based on 48 reviews, the company remains a subject of varied perspectives among those seeking medical supplies in the Seattle area.
What clients say
Customer experiences are highly polarized, with some users praising helpful staff and efficient ordering, while a significant majority report severe issues with inventory management, shipping delays, and unresponsive customer support. Many customers express frustration over being charged for out-of-stock items and difficulty obtaining refunds.
Strengths
- Helpful customer service representatives
- Transparent online pricing
- Fast delivery for some orders
Weaknesses
- Charging cards for out-of-stock items
- Unresponsive customer support
- Significant shipping and fulfillment delays
- Difficulty obtaining refunds
- Lack of proactive order communication
Best for
Customers who prioritize transparent online pricing and are comfortable navigating potential inventory and communication challenges.
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–5 PM
- Wednesday
- 8 AM–5 PM
Contact
- 415 1st Ave N #9040, Seattle, WA 98109
- (206) 944-1414
- bttnusa.com