Norco Medical, Seattle
Medical supply store · Seattle
4135 Stone Way N, Seattle, WA 98103
About
Located on Stone Way North in Seattle’s Fremont neighborhood, Norco Medical serves as a local provider of medical equipment and supplies. The facility features a showroom where customers can browse a variety of items, ranging from mobility aids like walkers and wheelchairs to CPAP supplies and other home health equipment. The store is designed to be accessible, offering a clean and bright environment for those seeking to manage their health needs in person. The experience at Norco Medical can vary significantly, reflecting the complexities often associated with navigating insurance-covered medical equipment. While some patrons have encountered challenges regarding communication, order processing, and clerical coordination, others have reported positive interactions with staff members who are described as professional, attentive, and helpful. The business provides options for both in-store pickup and shipping, and the team is often involved in coordinating directly with insurance providers to facilitate the acquisition of necessary medical devices. For those visiting the location, the store offers a convenient space to consult with staff about specific equipment requirements and insurance-related documentation.
What clients say
Customer experiences with Norco are highly polarized, with some users praising the knowledgeable and helpful staff while others report significant frustration regarding disorganized communication and failed order fulfillment. Recurring issues include long wait times for equipment, lack of follow-up on status inquiries, and confusion regarding insurance billing and product availability.
Strengths
- Friendly and knowledgeable staff
- Efficient in-person service
Weaknesses
- Poor communication and follow-up
- Disorganized order processing
- Long wait times for equipment
- High prices compared to retailers
Best for
Customers who prefer in-person consultations and direct interaction with staff for medical supply needs.
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–5 PM
- Wednesday
- 8 AM–5 PM
Contact
- 4135 Stone Way N, Seattle, WA 98103
- (206) 547-2200
- www.norco-inc.com