Business listingSeattle
Medical supply store

Performance Home Medical

Medical supply store · Seattle

3.2117 {count} reviews

500 17th Ave # A30, Seattle, WA 98122

Performance Home Medical

About

Located at 500 17th Ave in Seattle’s First Hill neighborhood, Performance Home Medical serves as a local supplier of oxygen and sleep therapy equipment, including CPAP machines and related supplies. The office functions as a point of contact for patients navigating the complexities of respiratory care, offering in-person consultations and equipment fittings. Patients visiting the facility often interact with the front desk staff for scheduling and administrative needs, while clinical specialists provide guidance on the setup and operation of prescribed medical devices. The patient experience at this location is notably polarized. Some clients report highly positive interactions, specifically praising the expertise and professional demeanor of individual specialists who provide thorough, supportive, and informative training sessions. Conversely, a significant portion of the feedback highlights recurring challenges with the company’s administrative and billing processes. Many patients have expressed frustration regarding communication gaps, difficulties with insurance coordination, and inconsistencies in order fulfillment. While the office is recognized for its specialized clinical staff, prospective clients often find that navigating the broader service and billing systems requires considerable patience and persistence.

What clients say

Performance Home Medical receives highly polarized feedback, with customers praising the expertise and support of specific staff members while frequently reporting significant issues with billing, communication, and order fulfillment. Many patients express frustration over persistent administrative errors, aggressive sales outreach, and difficulty reaching support staff.

Strengths

  • Knowledgeable and supportive staff
  • Helpful front desk receptionists

Weaknesses

  • Inconsistent billing and overcharging
  • Poor communication and order delays
  • Excessive and unsolicited sales calls
  • Long phone wait times

Best for

Patients seeking personalized, in-person instruction and setup for new CPAP equipment from specific, highly-rated specialists.

Opening hours

Friday
8:30 AM–5 PM
Monday
8:30 AM–5 PM
Sunday
Closed
Tuesday
8:30 AM–5 PM
Saturday
Closed
Thursday
8:30 AM–5 PM
Wednesday
8:30 AM–5 PM

Contact

Performance Home MedicalSeattleMedical supply store