Northwest Eye Surgeons
Ophthalmologist · Seattle
332 NE Northgate Way, Seattle, WA 98125
About
Located at 332 NE Northgate Way in Seattle, Northwest Eye Surgeons provides specialized ophthalmological care to the local community. The practice is home to a team of surgeons and healthcare professionals who focus on corrective eye procedures and diagnostic examinations. Patients often highlight the clinical expertise of the surgeons, noting that procedures are frequently performed with precision and successful visual outcomes. The patient experience at the Northgate location is varied. Many individuals report feeling well-cared for, specifically praising the thoroughness of the doctors in explaining diagnoses and the dedication of staff members who assist with the complexities of insurance and pre-authorization. However, the practice also faces consistent feedback regarding its administrative operations. Some patients have expressed frustration with long wait times, challenges in reaching the office by phone, and inconsistencies in the scheduling process. While the medical team is frequently commended for their professional and knowledgeable approach to patient care, the overall experience for some is impacted by these logistical hurdles.
What clients say
Patients generally praise the surgical outcomes and the expertise of the doctors, describing them as knowledgeable and caring. However, the clinic faces significant criticism regarding its administrative operations, specifically concerning long wait times, poor communication, and recurring scheduling errors.
Strengths
- Skilled and knowledgeable surgeons
- Positive surgical outcomes
- Kind and attentive staff
Weaknesses
- Frequent scheduling errors
- Excessive appointment wait times
- Difficulty reaching staff by phone
- Poor administrative communication
Best for
Patients seeking high-quality surgical eye care who are prepared to navigate potential administrative and scheduling challenges.
Opening hours
- Friday
- 7 AM–5:30 PM
- Monday
- 7 AM–5:30 PM
- Sunday
- Closed
- Tuesday
- 7 AM–5:30 PM
- Saturday
- Closed
- Thursday
- 7 AM–5:30 PM
- Wednesday
- 7 AM–5:30 PM
Contact
- 332 NE Northgate Way, Seattle, WA 98125
- (206) 528-6000
- www.nweyes.com