Urban Optix

About

Located at 400 Fairview Ave N in Seattle, Urban Optix serves the local community as an optician’s office. The practice provides comprehensive eye exams and offers a selection of eyewear frames for patients looking to update their prescription or style. The office is situated in the South Lake Union area, positioning it as a convenient stop for those living and working in the heart of the city. Patient experiences at Urban Optix are notably varied. Many visitors speak highly of the optometrists, frequently describing them as professional, patient, and thorough during eye examinations. However, the administrative and retail side of the practice has been a point of contention for some, with feedback highlighting inconsistencies in front-desk communication, insurance processing, and customer service. While some clients appreciate the helpful staff and the range of available frames, others have expressed frustration regarding follow-up procedures and the overall management of the office. With a current rating of 4.3 out of 5 stars based on nearly 300 reviews, the practice remains a polarizing option for those seeking vision care in Seattle.

What clients say

While patients consistently praise the optometrists for their clinical expertise and clear communication, the practice suffers from significant operational issues. Many customers report frustration with the front desk staff, citing poor communication, disorganized insurance handling, and inconsistent customer service.

Opening hours

Friday

8:30 AM–3 PM

Monday

8:30 AM–5 PM

Sunday

Closed

Tuesday

8:30 AM–5 PM

Saturday

Closed

Thursday

8:30 AM–5 PM

Wednesday

8:30 AM–5 PM

Contact

• 400 Fairview Ave N Unit 115, Seattle, WA 98109
• (206) 420-7366
• www.urban-optix.com/?utm_source=G&utm_medium=local&utm_campaign=google-local