Overlake Clinics Newcastle Urgent Care
Urgent care center · Seattle
13159 Newcastle Commons Dr, Newcastle, WA 98059
About
Located at 13159 Newcastle Commons Dr, Overlake Clinics Newcastle Urgent Care serves the local community as a resource for medical needs that require prompt attention. The facility is a frequent destination for residents seeking care for various illnesses and injuries, and it maintains a 4.4 out of 5-star rating based on hundreds of patient reviews. The clinic’s front desk staff is frequently highlighted by visitors for being polite, helpful, and welcoming, even during busy periods. While many patients report receiving quality, professional care from the medical team once they are seen, the experience can vary significantly. Some visitors appreciate the efficient and compassionate treatment they receive, while others have noted challenges regarding wait times, communication, and the consistency of the clinical environment. As with many urgent care centers, the facility can experience fluctuations in volume, and patients are often encouraged to utilize online check-in options to help manage their visit.
What clients say
Patient experiences at Overlake Urgent Care are polarized, with many praising the quality and compassion of the medical staff while others report significant frustration regarding long wait times and administrative inconsistencies. While clinical care is frequently described as exceptional and thorough, the facility struggles with scheduling accuracy and communication regarding patient prioritization.
Strengths
- Compassionate and attentive medical staff
- Thorough and quality clinical care
- Clean facility environment
Weaknesses
- Excessive wait times
- Inaccurate wait time estimates
- Poor administrative communication
Best for
Patients seeking high-quality, empathetic medical attention who are prepared for potential delays in service.
Opening hours
- Friday
- 7 AM–10 PM
- Monday
- 7 AM–10 PM
- Sunday
- 7 AM–10 PM
- Tuesday
- 7 AM–10 PM
- Saturday
- 7 AM–10 PM
- Thursday
- 7 AM–10 PM
- Wednesday
- 7 AM–10 PM
Contact
- 13159 Newcastle Commons Dr, Newcastle, WA 98059
- (425) 635-3020
- www.overlakehospital.org/urgentcare